The government of India has launched the Sanchar Saathi portal, also called the TAFCOP Consumer Portal led by the Department of Telecommunications (DoT) and The Telecom Regulatory Authority of India (TRAI). Sanchar Saathi is an excellent portal, where cyber fraud has become a concerning issue for mobile users in the country.
The Telecom Regulatory Authority of India (TRAI) has successfully launched many unique portals to manage this kind of digital issues and protect consumers. Among them, the TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) Consumer Portal helps you know the number of connections issued to your ID. This portal allows mobile phone users to track their active SIM card status and, block unused or unauthorised connections. Users can disconnect their unwanted connections, trace lost phones and find genuine new or old phones while buying them.
Table of Contents
Key Highlights of the TAFCOP Consumer Portal
- Portal Name: TAF COP (Sanchar Saathi)
- Launch for: Stop Online Fraud and Track Status
- Managed By: Department of Telecommunications, Ministry of Communications
- Available Services: Track Active SIM Status, Block/Unblock Lost/Stolen Mobile
- Beneficiary: All Indian Citizens
- Service Availability: Across India
- Access Mode: Online
- Official Website: tafcop.sancharsaathi.gov.in
What is TAFCOP?
The Telecom Analytics for Fraud Management and Consumer Protection, commonly known as the TAFCOP, allows mobile subscribers to check the mobile phone connection in their name across India. TAFCOP even uses various tools to handle and secure mobile phone connections. Here are some of the following:
- A mobile user having more than nine connections will receive a message. The user can then log into the online portal to take action.
- Citizens of India can report through this portal if they see any suspicious activity on their mobile phone connection. To do so, they must register an online complaint and enter the Ticket ID reference number given to track the status.
- After logging into TAFCOP, the citizen can know about the status update of their requests. Fill in your ticket ID Ref No.
- Users can block or deactivate the mobile numbers previously issued in their name, but they are no longer helpful.
- The citizens of India can access the portal to verify their active and inactive mobile phone numbers.
An Overview of the TAFCOP
The TAFCOP Consumer Portal is a joint initiative by the Department of Telecommunications and the Ministry of Communications to help citizens defend against cyber fraud. The main objective is to give mobile phone users details regarding the number of active SIM cards that have been issued with their name.
When you log into the official website, you can track and know the status of all your active SIM card connections registered under your ID. Earlier, this online portal was accessible via tafcop dgtelecom at tafcop.dgtelecom.gov.in. The portal has become a migrated part of tafcop.sancharsaathi.gov.in with the new approaches. This recent development is now successfully providing enhanced features and usability to its users.
Now, users can use the portal to not only know about their active SIM card connections but also easily block or unblock their stolen or lost mobile phones.
Benefits of Using the TAFCOP Portal
The TAFCOP online portal offers multiple services to the citizens of India. It allows mobile phone subscribers to manage their different needs. So, let’s explore these services and know their benefits:
- Track The Status and Number of Active SIM: One of the most valuable features of this government portal is the availability of the scope to track the number and status of active SIM cards linked to the aadhaar number of a mobile subscriber. As a result, users can find out how many active SIM cards are registered with their identity.
- Block/Unblock Stolen or Lost Mobile Phones: If your mobile phone gets stolen or lost, mobile subscribers can utilise the facilities of the TAFCOP portal to easily block their devices. The users must submit the essential details and follow the procedure mentioned to restrict the unauthorised use of their stolen or lost mobile phones. Again, if the users recover their devices, they can even use the portal to unblock and use them.
- Necessary Action Against TAFCOP Aadhaar Link on More SIM Cards: As per the government regulations, every citizen should maintain the limit of registering a maximum of 9 connections. If users use more than 9 SIM cards, they will receive an official notification on the website, prompting them to take immediate action.
How to Login to the TAFCOP Portal?
how to log into the portal, To access the services provided by the TAFCOP Consumer Portal, you need to go through a simple login process. Here’s a step-by-step guide on how to login to the portal:
- Visit the official website of the TAFCOP portal at tafcop.sancharsaathi.gov.in.
- Scroll down and navigate to the “Citizen-Centric Services” section.
- Click on the “Know Your Mobile Connection” option.
- Enter any active mobile number that is registered with your Aadhaar card.
- Validate the captcha code provided.
- Enter the OTP (One-Time Password) received on your registered mobile number.
- Click on the login button.
- Once logged in, you will be able to view the list of mobile connections registered under your Aadhaar number.
How to Check Whether Your Mobile Number is Linked to Your Aadhaar?
If you aren’t sure whether your mobile number is linked to your Aadhaar card, the TAFCOP portal can help you verify this information. Here’s how you can check whether your mobile number is linked to your Aadhaar:
- Visit the official TAFCOP portal at tafcop.sancharsaathi.gov.in.
- Navigate to the “Know Your Mobile Connection” section.
- Enter your active mobile number registered with your Aadhaar card.
- Validate the captcha code provided.
- Click on the “Submit” button.
- The portal will display the status of your mobile connection, indicating whether it is linked to your Aadhaar or not.
The TAFCOP portal will show the current status of all your mobile connections. At the same time, you will learn whether your phone number is linked to your Aadhar card.
TAFCOP Aadhaar Link: Ensuring Security and Verification
The TAFCOP portal provides a link to check your Aadhaar card with your mobile number for verification. By linking your Aadhaar card, you can verify your identity and prevent the misuse of SIM cards registered under your name. The process of linking Aadhaar with your mobile number can be done online or offline. Let’s explore the different methods:
Online Method to Link Your Aadhaar Card with Your Mobile Number
To link your Aadhaar card with your mobile number using the online method, follow these steps:
- Visit the UIDAI website and click on the “Order Aadhaar Reprint” option under “My Aadhaar.”
- Enter your 12-digit Aadhaar number or 16-digit Virtual ID and the security code.
- Click on “Send OTP” or “Enter TOTP” to verify your identity.
- Enter the OTP or TOTP received on your registered mobile number and click on “Submit.”
- On the next page, check the box next to “Mobile Number” and enter the mobile number you want to link with Aadhaar.
- Click on “Submit” to proceed.
- Review your details and make the payment of Rs. 50 for the service.
- You will receive an acknowledgement receipt with a service request number (SRN).
- Additionally, you will receive an SMS with an update request number (URN) on your new mobile number.
- You can track the status of your request using the SRN or URN on the UIDAI website.
- Once your request is processed, you will receive your updated Aadhaar letter with your new mobile number through speed post.
Offline Method to Link Your Aadhaar Card with Your Mobile Number
If you prefer to link your Aadhaar card with your mobile number through an offline method, follow these steps:
- Visit your nearest Aadhaar Enrolment Centre.
- Fill out the Aadhaar Correction Form provided by the executive.
- Provide the mobile number that you want to update on your Aadhaar card.
- The Aadhaar executive will take your biometrics for authentication, and you will need to pay a fee of Rs. 50 for the service.
- You will receive an acknowledgement slip with an updated request number (URN).
- You can track the status of your request using the URN on the UIDAI website or by calling the toll-free number 1947.
- Once your request is processed, you will receive an SMS confirmation on your new mobile number.
IVR Method to Link Aadhaar Card with Mobile Number
Another method to link your Aadhaar card with your mobile number is through an Interactive Voice Response (IVR) system. This method requires an active mobile number registered with your Aadhaar. Follow these steps to link your Aadhaar card with your mobile number using IVR:
- Call 14546 from your mobile number.
- Choose whether you are an Indian or an NRI.
- Give your consent to re-confirm Aadhaar by pressing 1.
- Enter your 12-digit Aadhaar number and confirm it by pressing 1.
- An OTP will be generated and sent to your registered mobile number.
- Enter the OTP and press 1 to complete the verification process.
- Your mobile number will be successfully linked with Aadhaar.
TAF COP App: Download and Access the Portal on Your Smartphone
The TAFCOP Consumer Portal can be accessed through the official website, tafcop.sancharsaathi.gov.in. However, currently, there is no official app available for the portal. Users can access the services and features of the portal by visiting the website on their smartphones.
Conclusion
The TAFCOP portal is available for every citizen of India. Through this platform, individuals can take control of their connections and keep themselves informed. So, the TAFCOP portal helps make the digital ecosystem much safer.
The TAFCOP portal is a part of the Sanchar Saathi initiative. It is an excellent module of the central government to help the country’s mobile subscribers track their active SIM card status and take necessary steps against online fraud. These steps include –
- blocking stolen or lost devices
- checking whether the number is registered under the individual’s aadhaar card.
The government portal also enhances the ease of verification and security of cyber fraud risks. The online portal lets mobile users link their mobile number with their aadhaar card and secure a good communication experience.
Frequently Asked Questions (FAQs)
Q1. How do you check the list of mobile numbers on the TAFCOP Portal?
To use the TAFCOP portal, go to their official website at https://tafcop.sancharsaathi.gov.in/telecomUser. Enter your mobile number and captcha code, and press the “submit” button. Now, wait for the OTP. Once you get it, enter and see the list of your mobile SIM cards linked to your Aadhaar card.
Q2. How can I report a number on the TAFCOP Portal?
Use the list of mobile numbers to identify the suspicious mobile number that you haven’t authorised. Select from the options given just next to the identified number stating:
- This is not my mobile number
- Required
- Not required
Click on the preferable option, like “This is not my number,” in case you don’t use that option, or “Not required,” when you don’t require the mobile number anymore. Click on “Report”.
Your request will be submitted and processed by the DoT. They will send an order to either block or deactivate the number. You will receive a reference ID for future use upon request completion.
Q3. How can I unblock a stolen or lost mobile?
If you blocked your mobile phone earlier and want to resume its use post-recovery, you can do so on the TAFCOP portal. All you have to do is enable the unblocking process. Search for the “Unblock stolen/lost mobile” option and fill out the request form to unblock. Please enter all the required details and submit them following the instructions. You will get to recover your mobile phone and resume its access.
Q4. Is Tafcop a government site?
Yes, TAFCOP (Telecom Analytics for Fraud Management and Consumer Protection) is a government site. It is launched by the Ministry of Communications and the Department of Telecommunications in India. The portal is created to defend against cyber fraud and protect mobile subscribers across the country.
Q5. How to track the active SIM card on any Aadhaar number?
To track active SIM cards linked to your Aadhaar number, you can visit the portal at tafcop.sancharsaathi.gov.in, enter an active mobile number registered with the Aadhaar card number, solve the validate captcha, and click “Submit”. that’s it.
Q6. How to block a lost or stolen mobile phone?
When your mobile phone is lost or stolen, you can protect privacy and unauthorized access by using the TAFCOP portal. “Block Your Lost/Stolen Mobile (CEIR)” section. By filling out the blocking request form with details such as device information (IMEI, Model, Brand), and mobile owner’s personal information (Aadhaar, driving license, voter card, or passport).
Q7. How to track a lost mobile in India?
Visit ceir.sancharsaathi.gov.in and navigate to the “Track Lost/Stolen Mobile” section. Enter the necessary details and IMEI number of the lost device and click “Track Now”.